Frequently asked questions

If you wish to change the dates of your stay, please contact us in writing via email at Make sure to have your confirmation email ready, which you received via during the booking process, as you will need to provide details from it.

How do I know my reservation was successful?

A few minutes after you book a stay or service through our website, you will receive a confirmation email with all the important details. If you do not receive the voucher within a few hours, please send us an email at

What if I wish to cancel my reservation/booking?

All cancellations must be made in writing. We cannot accept verbal cancellations. Cancellation charges are outlined in the cancellation policy of each service.

Is my personal information protected?

At Cruiser Taxi, we take full responsibility for ensuring that proper security measures are in place to protect your information. When you book or purchase a service through our website, you agree to our use and disclosure of your information to enable us to process your booking, which may include passing the information to our third-party suppliers, such as renters, hoteliers, tour and transfer providers, etc.

What payment methods do you accept?

All bookings and purchases of our services made through our website are paid online by credit or debit card. We accept Mastercard, Visa, and American Express.

What services do you include?

At Cruiser Taxi, we can include all travel-related services in your package depending on what you want and expect us to organize for you. Some of the services we can organize for you include booking a stay in private accommodation or a hotel, arranging private transportation, walking tours, full-day tours in neighboring countries, medical services, and more. We will strive to fulfill your desires and wishes.